One of the common uses for Office 365 Server Public Folders is to manage company contacts and calendars. For example, if you work for a construction company and have a constantly changing cast of characters on projects, almost everyone in the company has an iPhone, Android or some other smartphone.
Using an Exchange Public Folder to store up-to-date contact information and shared calendars is really easy.
Maybe your company uses a preferred travel agency with multiple account contacts and phone numbers (a toll-free international number and an after-hours emergency line, for example). No problem—use a Public Folder. Got a list of contacts that’s only for your executive team? You guessed it…Public Folder.
There are drawbacks.
Public Folders can certainly be a compromise. Consider the following:
At some companies, they decide to completely abandon public folders.
The biggest caveat of all? They will not cooperate with smartphones. Microsoft just doesn’t provide a mechanism to sync Public Folders to mobile users. When do you need your up-to-date shared contacts the most? When you’re away from the office and using your cellphone, of course!
There are solutions.
If you do want to sync smartphone to Office 365 public folders or calendars, you have limited options:
So that’s it—the good, the bad, and the best ways to get the good without the bad. Hopefully, some of these ideas will be useful to you!